What this policy is about
This policy explains how Clymber collects, uses, stores, and protects your personal data when you use our website, app, or services.
Information we collect
We may collect personal details (name, email, phone, age, education), learning and performance data, mentorship communication data, payment information processed via third-party gateways, and basic technical data such as device and usage information.
How we use your information
Your data is used to deliver learning programs and mentorship, personalise your experience, communicate updates, process payments, improve our services, and comply with legal requirements.
By signing up, you agree that we may contact you through WhatsApp and similar messaging or social communication platforms for service-related updates, reminders, mentorship coordination, and support.
We may also use the answers you provide in onboarding, diagnostic, and other questionnaires or surveys, including in aggregated or de-identified form, for statistical analysis, internal research, personalisation, and service improvement.
Data sharing
We do not sell your data. We share information only with payment providers, technology partners, and assigned mentors strictly for delivering services.
Data protection
We use reasonable technical and organisational safeguards to protect your data from unauthorised access or misuse.
Your rights
You may request access, correction, withdrawal of consent, or deletion of your data, subject to legal and operational requirements.
Legal compliance
This policy complies with the Information Technology Act, 2000, IT Rules 2011, and the Digital Personal Data Protection Act, 2023.